Back to the The Realm Page The Realm General FAQ
Frequently Asked Questions

�  About The Realm
�  How much it costs
�  Creating an account
�  A The Realm tutorial
�  The rules / Chat 'rating'
�  Asking for help
�  Becoming an administrator
�  Role-play on The Realm
�  Technical problems
�  Reporting bugs
�  Submitting art for poses or rooms
�  Contacting us / Feedback
�  About The Realm Deltas
�  About The Realm subscriptions

  What is The Realm? (back to top)

  The Realm is a 2D Graphical Avatar Chat focusing on a psuedomedieval fantasy theme.
The Realm is a browser-based chat, no download necessary.
This chat site is perfect for those who love fantasy, roleplaying, larping and more!
The Realm consists of several unique sets of customizable avatars and many beautifully painted chat rooms for all to enjoy.

How Do I Use The Chat?

Once you have successfully registered for The Realm's chat, you will be prompted to select an avatar from The Alchemist's Lair.
We have several races, monsters and beasts to choose from! These sets can only be found on and used within The Realm.
Each avatar has a set of 'poses' that can be used to portray different emotions and actions.

Once you've selected your avatar you can navigate to any public chat room by clicking on the map or certain areas of the room itself!
You also have the option of Fast Travel. Selecting Fast Travel will redirect you to an index of online users and all available public and private chatrooms.
Another neat way of travel is to use the "!go" feature while in chat. For example, in the chatbox you can type "!go Northern Region" and you will be automatically redirected to the Northern Regional Map. You can also type in specific rooms and even 'Fast Travel'.

You can interact with other online users by chatting and changing "poses" to make your character do different actions and express your mood. Your avatar can be any species in the wild canid family or even an "anthro" (half-human or anthropomorphic) animal, and it can be sleeping, sitting, walking, pouncing, and more. Your speech will appear in an on-screen text log as well as in a small speech bubble above your avatar's head. You can use the chat directly from your web browser, and you do not have to download any program. This is a place to hang out, have fun, meet new people, and chill with friends.
  How Much Does It Cost To Use This Chat? (back to top)

  The Realm is free* to use!
That being said, free accounts have limited access to certain features. For example, users with a free account are limited to Free Level avatars and no access to things like the private room and custom avatar uploader.

The Realm offers a subscription service, meaning you can pay a set price at regular intervals in order to use the upgraded features.
We offer several subscription levels with

but but if you want to get access to custom poses, or have a personal chatroom on the site, you will want to purchase The Realm Deltas and use them to buy a subscription, as described in the chart at the bottom of this page. We still have free accounts, of course. If you want to hang out here for free, you still can.
Sign me up! Wait, how? (back to top)
  Fill out an application here. By signing up for The Realm you agree to be subject to rules of conduct and terms of use.
I registered, and there's so many buttons! How do I use this thing? (back to top)
  Look here for the Basic The Realm Tutorial and that should be enough to get you started. If you have any further questions, you can try asking other users you see in the chat, or call on a member of our Administration or visit the The Realm forum.
What are the rules? What happens if I break them? What is this chat rated? (back to top)
  Our rules are written in detail here: The Rules of The Realm, and they describe what the acceptable behavior for The Realm is and what can happen when you ignore that. In brief, we consider ourselves a PG-13 chat; so basically if it's not on "The Simpsons" it's not okay to do in the public rooms. Temporary private rooms are available to all members, but the private room ratings range from "G" to "X" and they are controlled by the private room owner. If you are a parent of an underage The Realm patron and you have any questions about this, please e-mail Bill Underwood at <script>show_email()</script>.

Along with the rules of conduct for this site, in order to participate you must also agree to abide by our Terms of Use. By making use of the services on this website you agree to the terms of service described in this document.

We want everyone to have fun and be safe, and these rules are in place to help make that happen. Not following these rules can result in a kick (being "chased" from the chat, logged out), or a ban - which could be a few days or permanent, depending on the offense and how many strikes you've got. We have a very low tolerance for troublemakers, so just don't do it.
Who do I ask for help in using the chat or when someone is bothering me? (back to top)
  First off, if someone is bothering you, ignore them. Literally. On The Realm, there is an ignore feature, and that should always be your first line of defense if someone is bothering you. You can ignore them and they will *disappear* from your chat window (and you will also disappear from theirs). It will look to them as though you have signed off the chat. Other users in the room can still see you and still see the person you are ignoring. To ignore someone, either click on their avatar and select "ignore" or type "!ignore {username}" in the text box when you're in a room ({username} is their The Realm name).

Our Administration is here to help you: whether that means answering a simple question, or protecting your chat experience. The Admins have the ability to give official answers to questions, as well as kick and ban troublemakers from the chat - they are The Realm's police. If you see a rule being broken, please report it to us. If someone is bothering you, remember that you have to ask them to stop before it counts as harassment. Please keep a copy of your scroll log to show us as a record of the event. Never hesitate to ask for help if you don't feel right about a situation.

How to contact an Admin: When you first log in and see the map screen, to the upper right hand corner is a list of the online Administrators. If you then look in The Mysts, you will see the names of Administrators in italic and either red (Betas), blue (Gammas), or fuscia (Alphas). For minor problems contact a Gamma and for more serious problems contact a Beta. You can "call" them from the room you're in and they'll come to assist or you can go to them. (Note: "Problem Tickets" are available but we prefer that this is used to report technical problems when there are no Admins online.)

Just like the Alpha of a real wolf pack, Underdog is the lead Alpha () of The Realm, and he is ultimately in charge of the chat. He has a team of Alphas to assist with the managing of The Realm. There are also Betas () and Gammas () in our Administration Team, and they patrol the chat and manage the different aspects of making The Realm work. This symbol () is for Delta and signifies a regular chat member. A lot of members have been around for a while and may be able to answer basic questions. These symbols only appear on our forums by default, but you can see them on the chat too. Set the checkbox for "show ranks" in your The Realm profile.
How do I get to be an Administrator? (back to top)
  Number one, don't ask us for it. It just happens. If you're helpful, friendly, and follow the rules, you're bound to be noticed by the Administration eventually. We do sometimes ask users to nominate each other, when the time comes a news announcement will be made on the homepage, and on the forums. DO NOT ask us to open this process! We promote members and ask for nominations when we need more hands on deck, and we're the ones who decide when and who that is.
Can I role-play (RP) here? (back to top)
  RP is when people pretend to have clans, packs, mates, families, battles, and so forth. This site was meant for chatting, not for role-playing. But, we do understand that a lot of people are interested in RP, so we have a designated area where you can do it freely and meet other people interested in the same thing. There are currently five rooms designated specifically for RP. Please keep roleplay in those rooms, via whisper or in private rooms with the room owner's permission. If we catch you RPing in other public rooms, you will be asked to go to the RP areas. We want to have a place for people that want to role-play, but the main The Realm site isn't intended for RP.
Why can't I get into the chat? (back to top)
  This could be for a number of reasons. Make sure you have the most up to date version of Flash, which you can find here: Adobe Flash website. If you have some kind of firewall installed, (most schools and some business networks have this sort of protection), then that could be blocking The Realm. Also, try clearing out your cache and cookies through your browser's internet options. Currently, the chat works best in Internet Explorer 7 and pretty well in Firefox as well as some other browsers. If none of this helps, go to here: The Technical Support Forum for help.
I found a bug (something that doesn't work). What should I do? (back to top)
  Tell us! We need your help in order to find all of the bugs and problems with The Realm so that Underdog can fix them. Read this: How To Report Bugs and follow the instructions to post in our Tech Support forum.
Can I submit my own art for my character? (back to top)
  Yes! Look here for our Art FAQ!
I may want to speak with an administrator before registering, or I may have a question that's not explained here. Or maybe I have some feedback for you. (back to top)
  If you'd like to know more before registering, please e-mail your questions to <script>show_email()</script>. If you have a question that isn't answered here, please contact an Admin on the chat or use the Forum.

If you have feedback for us, we'd love to hear from you about how we're doing, or take suggestions for new features. We need your help to make this the best chat that it can be! All we ask is that you give your thoughts politely and respectfully, even if it's criticism. You can post in our Suggestions Forum section, you can email Underdog, or you can speak with any available Administrator about your ideas or opinions.
Where can I find out more about The Realm Deltas? (back to top)
  Check out the The Realm Deltas FAQ to learn about the currency used on The Realm and other Chatlands sites.
Where can I find out about the different subscription levels and what they allow? (back to top)
  Check out this chart. It shows you the different subscriptions and how much they cost per day in Deltas. The Realm Deltas (Δ) are the unit of currency on The Realm. There is more information about what you get at each of the subscription levels on this page.

That should do it! Have you read both the rules of conduct and our terms of use yet? If not, please do so right away!

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